Imported from previous forum
The FIX Client Connectivity Team provides customer technical support to members of the Archipelago Exchange.
We are looking for bright, energetic individuals that have excellent technical abilities coupled with the savvy to manage client and vendor relationships.
Main Duties include but are not limited to:
• Provides specialized application technical support of the Archipelago FIX Gateway and Archipelago book feeds
• Establishes and manages the relationship with the client’s technical contact.
• Discusses connectivity options with the customer. Analyzes customer requirements and provides connectivity solutions. This can include an explanation of the Archipelago FIX interface, quote architecture, networking (static routes, firewall rules) or Exchange Certification requirements.
• Coordinates with various internal/external groups (order management systems, third party networks, telecommunications vendor, and operations) to implement connectivity.
• Verifies connectivity from the Archipelago router to the client’s trade desk.
• Fields client technical calls.
• Manages customer migrations and drives installations/upgrades
Qualifications:
o Bachelor’s Degree in a technical discipline such as Computer Science, Information Services, or a related field
o Requires proficiency in the FIX protocol.
o Minimum of two years FIX (Financial Information Exchange) protocol experience. ITCH protocol experience a plus.
o Minimum of five years related technical experience, to include detailed knowledge of TCP/IP networking and NT system administration.
o Must be able to assess, research, and propose solutions to technical problems without support.
o Must be customer-focused and energetic.
o Minimum of two years securities industry knowledge, preferably in Equities.
o Must have excellent verbal and written communication skills and feel comfortable discussing financial business concepts with customers
Please forward resume and cover letter to careers@tradearca.com
competitive salary