Imported from previous forum
To apply pls email: issac.johnson@cyberspaceltd.com
Senior QA Manager - Equity IT - Hong Kong
Global investment bank seeks a QA Manager. The APAC QA Manager is responsible for co-ordination of QA best practice across the APAC region and contribute to the transparency for total cost of quality. They directly manage the APAC functional level QA teams for increased visibility to business for process improvement and decision support to functional / EqIT mgt teams for IT spend. Responsibilities include all functional and non-functional software testing, release management, test environment management, and Quality Assurance for the APAC Cash QA team and dotted line responsibility for regional QA personnel.
Responsibilities include:
- Write and manage the QA plan for the year for CASH APAC and regional QA teams reporting directly into the head of EqIT QA
- Contribute to the QA plans for ETD, D&EL, and EU Cash
- Give a quarterly update on QA to CASH APAC Business including ROI/cost of quality
- Manage the Dev, GSD & end users relationship incorporate QA process improvement through the Infosys QA service
- Weekly QA call (status, Issues, feedback etc) with CASH APAC dev heads for all sub streams with in CASH APAC
- Weekly call with CASH APAC QA Testing Manager, BA, 3 team leads (prioritization, issues, feedback etc.)
- Integrate plans with EqIT QA Programme for strategic initiatives like Testing Automation, Non-Functional testing (Capacity, fail-over, recovery)
- Manage the resource requirements for the regional QA teams ( how many, which projects, pipeline of QA requirements etc)
- Ensuring that coverage of applications is at an acceptable level for APAC Cash and regional teams
- Act as the local interface to the Infosys service delivery manager and manage the offshore process for EqIT
- Control the QA costs, budget and allocation to various projects for APAC Cash
- Control the movement of on-site and off-shore QA staff for APAC Cash and EqIT
- Manage cross-functional issues/exceptions/conflicts faced by QA team which require internal escalations etc. e.g. Work with LDN based teams, PreP support, LDN dev teams
- Track budgeted vs Actual QA spend for CASH APAC
- Work with Vendor Management teams in off-shoring of QA for EqIT
- Work with other IT streams in the region e.g. FIRC, WM etc. on QA and outsourcing process improvement
- Provide vendor performance feedback
- Managing the EqIT level metrics reporting for APAC Cash(cost of quality, forecasting, quality measurement)
- Conducting function, programme, and project level QA reviews for process improvement
- Participating in the EqIT QA management team
- Conducting monthly status / process improvement meetings with APAC Cash function manager
Objectives of Role and Key Competencies:
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Work directly with APAC business representatives, to verify application requirements and quality objectives
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Ensure projects are accurately resourced and manage expectations around delivery schedules
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Work closely with technical and non-technical peers and senior management to promote successful delivery of products and services.
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Ensure testing deliverables comply with EqIT QA standards
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Review and advise on project test strategies
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Ensure test process is implemented for all projects
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Provide expertise in testing of the equities front/back office trading systems
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Analysis and identification of problems with the QA process and work with the EqIT QA mgt team to resolve
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Assure designed test cases cover all business requirements within the scope agreed with the clients
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Keep APAC function head informed of QA status; work collaboratively to communicate and share ideas to ensure team goals are achieved.
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Displays high level of commitment and tenacity
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Provide hands-on technical leadership, guidance, and career growth opportunities to team members
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Work with APAC mgt team to develop credible, accurate, and timely assessments of quality, along with detailed information about system strengths and weaknesses.
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Handling staffing and personnel management duties, including interviewing and writing performance evaluations
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Work collaboratively with the EqIT Mgt team to communicate and share ideas to ensure team goals are achieved
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Manage multiple, concurrent activities in parallel and prioritise responsibilities whilst making quick decisions when necessary
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Support less experienced staff by providing technical support and product knowledge
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Ensure QA teams operate in an efficient manner using innovation and common sense to manage risk to the production systems
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Assess product quality throughout project life cycle; predict where application weaknesses will be; push issues back to developers with suggestions for improvements
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Conduct regular process improvement reviews and consistently analyse process and people to ensure common cause of defects and quality trends are recognised and acted upon
Skills & Experience:
- 5-10 years of specific structured testing experience managing large teams across several project/functional areas within a large organisation
- Expert understanding of quality objectives including: risk based testing, project process improvement, cost of quality, test management, and test process improvement
- Operational experience in managing large teams across several locations and structuring the team to meet group objectives
- Work in a variety of technical environments, to match the changing technological environment within the bank
- Understanding of equities front/back office processes and terminology
- Structured approach to defining test scenarios/cases including early involvement in the development lifecycle
- Good experience of how non-functional requirements can be reliably tested before going into production
- Understand the critical importance of QA in the release cycle and its financial impact to IT
- Understand root cause of problems found and advise developers of solution required
- Planning and managing the integration of new test methods and process improvement
To apply pls email: issac.johnson@cyberspaceltd.com
You can also browse some of our current openings here:
http://www.cyberspaceltd.com/listjobs
Kind regards,
Issac.
Issac Johnson
Research Manager
Cyberspace Ltd.
Email: issac.johnson@cyberspaceltd.com
Web: http://www.cyberspaceltd.com