Javelin Technoligies, leader in FIX is currently looking for Client Support Engineers

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Imported from previous forum

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[ original email was from Lajuana Palmer - lpalmer@javtech.com ]
</b>Javelin Technologies Inc.
Client Support Engineer (CSE)</b>

Javelin Technologies has been bringing trade efficiencies to the world’s leading buy and sell-side institutions, clearing houses, hedge fund managers, exchanges and ECNs for more than five years. Frequently identified as the market leader in </b>Financial Information Exchange (FIX)<b/> technology, Javelin boasts the most knowledgeable and experienced FIX development and support team in the industry.

Javelin Technologies is currently looking for a Sr. Client Support Engineer!!
</b>Client Support Engineers</b> are Javelin’s software integration troubleshooters. CSE’s provide level one and level two development support via telephone and email for clients who require support installing, integrating or troubleshooting their integration with Javelin software. A level one CSE is assigned to every client to act as the single point of contact for all problems. CSE’s directly answer all calls to the support desk hotline as well as all emails directed to support@javtech, there are no interim help desk technicians simply managing a knowledge base. Our CSE’s are programmer’s, connectivity specialists and analyst’s who have helped clients integrate Javelin products with many in-house and popular third party order management systems. They also have hands-on experience helping clients thru the nuances of connecting with various buy-side and sell-side counter-parties, ECN’s and major exchanges FIX engines.

Currently we are looking for an individual who has previous FIX and Java, perl, or database experience to step into the role of a CSE. This position will require an individual with more hands-on connectivity troubleshooting and client management.

</b>Duties and Responsibilities</b>

  1. Develop the skills and experience needed to succeed in one of the most rapidly growing and exciting financial software companies.
  2. Be able to balance large and diverse amounts of work effectively and efficiently.
  3. Develop a working knowledge of all of Javelin’s products in an operational.
  4. Work directly on clients production, connectivity and implementation issues.
  5. Work on a variety of projects with all members of the operations and support team
  6. Develop intimate understanding of Javelin products, including debugging work.
  7. Develop knowledge of technologies supported by Javelin, including Perl, db’s, Java, Active X, XML, TCP/IP and many others.
  8. Develop knowledge of the financial industry and markets.

</b>Qualifications and Experience</b>
Required:
· Degree in Computer Science or related technological field (Bachelors, Masters, PhD)
· Minimum 2+ years work experience with FIX protocol, connectivity, troubleshooting
· Previous Software or Connectivity Support
· 2 years Project Management or Client Management experience
· Experience with one of the following: Java, C++, Perl,
· Knowledge of various Operating Systems including NT, Solaris, Linux and other Unix environments.
· Understanding of real time electronic communication protocols especially TCP/IP based.
· Understanding of fault tolerance, high speed transaction processing.
· Understanding of database architectures for fail-over and recovery in a production environment.
· Understanding of electronic securities trading.

Please email resumes to resume@javtech.com or fax to 212-422-9795 attention Human Resources.

Mailing Address: Javelin Technologies
44 Wall St
New York, NY 10005