Imported from previous forum
Trading Screen are looking to recruit a support and implementation specialist in their New York Office
The Role
The Job holder will be responsible for providing both business and technical support to buy and sell side clients in the US. He/She will work with Development and Infrastructure teams to resolve client issues. He/she will also coordinate implementation of new clients in order to speed up the installation process so that new revenues can be recognised. Upgrade existing users and deliver training to new and existing users on product functionality to enable them to make best use of the system.
Experience and Qualifications
Essential
Fluent English
Excellent communication skills, written and verbal.
Understanding of/experience of institutional investment process
Minimum 3 years relevant work experience
Knowledge and understanding of FIX Protocol and FIX support
Good understanding of standard MS suite of products
Desirable
Technical Knowledge: XML, SQL / RDBMS, Unix, Networks: TCP/IP, VPN and understanding of Connectivity
Solid understanding of Windows NT, 2000, XP
Familiarity of any scripting language e.g. Perl, Shell
To obtain a full job descritpion or apply for the position please contact e mail john.cari@tradingscreen.com