Imported from previous forum
[ original email was from Phill Jeffrey - phillj@dome-recruit.co.uk ]
Leading Provider of Trading solutions within the Investment management sector are seeking a Product Support Specialist.
RESPONSIBILITIES:
This is a customer-interfacing role, which involves responding to inquiries and resolving issues relating to our products. The role involves intensive research, analysis, software testing, with minimal travel to client sites. Product Support Specialists will work with Technical / Product Advisors and other department staff as required.
We are looking for people who have exceptional client service and analytical skills, excellent verbal and written communication skills, technical proficiency with Sybase and SQL, and knowledge of the fund management/trading industry.
QUALIFICATIONS
· 2+ years of work experience in a client services support environment.
· Fund Management/Trading industry knowledge (ideally in a front office environment).
· Sybase and SQL knowledge/skills.
· Excellent verbal, written and interpersonal communication skills.
· Detail oriented and good trouble-shooting skills.
· Organized and assertive team player.
· A university degree is preferred.
Start: ASAP
Location: City of London
If you are interested please contact Phill Jeffrey
Phill Jeffrey
Dome
Direct Tel: 0208 246 6071
Email: phillj@dome-recruit.co.uk
Other Contact details:
Mobile: +44 07789 514 367
Palm: pjeffrey@breathe.com