Imported from previous forum
[ original email was from Michael Hall - michael@thebes.co.uk ]
Project Manager, Integration Services
SKILLS:- Swift, CREST, FISCAL,ISO15022, CARS, SmartStream,FIX,Market Match, OASYS, ALERT.
Fluency in a second European language is desirable
Function
To assist Our clients in meeting external STPand FIX objectives by providing pre and post-sales business analysis and project management, based on Our clients solutions. Assumes accountability for setting and meeting client expectations
Responsibilities
Business Development
Support Sales Executives and Account Managers with pre-implementation scoping and solution design. Develop client relationships and articulate client issues to regional product management
Identify additional opportunities for business through extension of existing work or through new work within existing accounts. Participate in crafting solutions for consultative opportunities.
Implementations
Provide project management service and first level support with associated business or technical issues to clients implementing Our clients solutions and act as primary point of contact for lifecycle of implementation. Complete and/or supervise the completion of all assigned tasks, on time.
Report on status of projects, milestones, risks and issues. Ensure appropriate escalation of any issues that can impact budget or deadline. Able to work independently and manage project scope and client expectations.
Follow subscribed methodology during project life cycle. Identify ways to improve efficiencies and reduce length of standard implementation engagements.
Metrics
Reduce the practice book to bill ratio.
Improve overall client satisfaction ratings on implementation projects
Increase practice revenues
Qualifications:
Experience with similar business/application messaging systems and protocols are a plus.
At least 2 years experience working with Trade Settlement Processes, i.e. knowledge of Standard Settlement Instructions, SWIFT messaging and custody.
Ability to handle multiple projects at one time; demonstrated ability to manage client relationships at all levels business and technical.
Must be available to travel up to 40% and flexible to travel worldwide.
Michael Hall