Support Engineer

Imported from previous forum

CSE’s provide level one and level two development support via telephone and email for clients who require support installing, integrating or troubleshooting their integration with company software.

Currently looking for an individual who has previous FIX and Java or C++ experience to step into the role of a CSE.

Duties and Responsibilities

Develop the skills and experience needed to succeed in one of the most rapidly growing and exciting financial software companies.
Be able to balance large and diverse amounts of work effectively and efficiently.
Develop a working knowledge of all of Javelin’s extensive line of products.
Work directly with clients about development and implementation issues.
Work directly with clients to resolve client issues and debug problems.
Work on a variety of projects with all members of the development and support team
Develop intimate understanding of
companys products, including debugging work.
Develop knowledge of technologies supported by company, including Java, Active X, CORBA, XML, TCP/IP and many others.
Develop knowledge of the financial industry and markets. Understand financial terms

Qualifications and Experience
Required:
· Degree in Computer Science or related technological field (Bachelors, Masters, PhD)
· Work Experience with FIX protocol
· Experience (either class work or actual work) in Object Oriented software development.
· Experience (either class work or actual work) in Java and C++
· Knowledge of various Operating Systems including NT, Solaris, and other Unix environments.

Preferred, but not required:

· Solid understanding of real time threading in an NT and Sun Solaris environment.
· Understanding of real time electronic communication protocols especially TCP/IP based.
· Understanding of fault tolerance, high speed transaction processing.
· Understanding of database architectures for fail-over and recovery in a production environment.
· Understanding of electronic securities trading.