Imported from previous forum
[ original email was from Brad Hayman - brad.hayman@reuters.com ]
Sydney - Customer Services Executive
This role is to work within Reuters Support within the team that is responsible for providing high quality first and second line technical, market and functionality telephone support, and certification on all issues relating to Reuters Equity Transactional products.
The Equity Transactions helpdesk specialise in FIX (Financial Information Exchange) Protocol support for a number of Transactional products. Primarily Reuters Order Routing for Equities (ROR). The team also supports Reuters Triad, and Reuters Indications of Interest.