# Technical and Functional Support

**URL:** <https://forum.fixtrading.org/t/technical-and-functional-support/7839>\
**Category:** General Q&A\
**Tags:** xid\_162909, imported, help-wanted\
**Created:** [July 21, 2004, 11:09pm UTC](https://forum.fixtrading.org/t/technical-and-functional-support/7839 "2004-07-21T23:09:00Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![francisodonnell65\_x](https://avatars.discourse-cdn.com/v4/letter/f/3da27b/32.png) [@francisodonnell65\_x](https://forum.fixtrading.org/u/francisodonnell65_x)\
**Post date:** [July 21, 2004, 11:09pm UTC](https://forum.fixtrading.org/t/technical-and-functional-support/7839/1 "2004-07-21T23:09:00Z")

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Imported from previous forum

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**Author:** ![francisodonnell65\_x](https://avatars.discourse-cdn.com/v4/letter/f/3da27b/32.png) [@francisodonnell65\_x](https://forum.fixtrading.org/u/francisodonnell65_x)\
**Post date:** [July 21, 2004, 11:09pm UTC](https://forum.fixtrading.org/t/technical-and-functional-support/7839/2 "2004-07-21T23:09:00Z")

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Orc Software provides technology for advanced market making, trading and brokerage.  
Orc’s technology is used by customers in Europe, US/Canada, Asia Pacific. Customers include professionals in a large proportion of the world’s leading financial institutions e.g. investment banks, trading and market making firms, brokerage houses, Internet brokers, institutional investors, hedge funds and electronic exchanges. They use the Orc Technology for analysis, electronic and automated execution in equities, fixed income, currencies and commodities.

The Orc Technology provides simultaneous access to 80 exchanges completely integrated on a single screen. The company is listed on OMHEX and has operations in Chicago, Frankfurt, Hong Kong, London, Milan, Moscow, New York, Stockholm, St. Petersburg, Sydney, Tokyo, Toronto, Vienna and Zurich.

POSITION DESCRIPTION  
Technical and Functional Support / Account Manager

LOCATION  
New York, NY

AREA OF RESPONSIBLITY  
• Phone support, technical and functional  
• Onsite support, training, technical account management  
• Testing of Orc System components, conformance and certification of local market connections and front end functionality

KNOWLEDGE PROFILE  
• General computer science knowledge (operation systems, data communication, languages, databases)  
• Basic UNIX knowledge a plus  
• Basic programming skills a plus

EDUCATION PROFILE  
Engineering, finance, computer science or math

PERSONALITY PROFILE  
• Independent  
• Driven  
• Problem solver  
• Multi-tasking  
• Good communication skills
