Imported from previous forum
Job Location: Chicago, IL
Relocation assistance may be provided.
SIG is actively recruiting for a motivated candidate to provide Trading Floor Tech Support in a team that is directly for a user-base of 150+ which is comprised of Traders, associates and office personnel. While working in a fast-paced environment this team will troubleshoot and resolve issues in the following areas: hardware and software, telecommunications, market data and networking. The qualified candidate must be flexible in supporting users in both the office environment and the various floors of the exchange. All technical services required by the Chicago office will be completed by this team including the design and implementation of technical projects, interaction with SIG technical groups and outside vendors. As an integral member of the team, this individual will act as a liaison between users/traders, business units and other technical groups. This role requires depth of technical knowledge and the ability to be proactive in finding solutions to improve the environment and keep up with an ever changing industry.
Key Qualifications:
5+ years of demonstrated progressive technical support experience required
Thorough knowledge of Windows XP
Experience with Market Data service platforms such as Bloomberg, Reuters, and MicroHedge preferred
Experience in configuring and troubleshooting PC and laptop hardware
Knowledge of networking and telecommunications
Excellent interpersonal and customer service skills
Demonstrated project management skills along with proven success working with the business a must.
Bachelor’s degree strongly preferred
Ability to work well and troubleshoot quickly in a fast-paced, time-critical environment
A proven team-player with exceptional communication skills and strong orientation to team building and mentoring
For more company information and to apply online please visit http://www.sig.com