FixSpec Launches Central - A Radical New Platform For Improved Customer Service and Monitoring

Imported from previous forum

FixSpec announces the immediate availability of Central, a new enterprise platform designed for brokers and exchanges to deliver improved customer service, monitoring and operational efficiency when making and maintaining trading connections.

Central combines powerful, real-time business monitoring and analytics designed for both business and technical users, with unique online project management tools to improve operational efficiency. The platform also features a unique, patent-pending alerting algorithm capable of detecting software and/or behavioural change by trading counterparties which may pose a technical or compliance risk.

Central allows business managers to:

  • Watch client activity in real-time, allowing them to proactively assist and advise customers
  • Understand and analyse the functionality in use by clients
  • See an accurate, live view of expected customer implementation dates
  • Simply and quickly identify inactive network lines, generating significant cost savings

Central allows on-boarders, support and compliance teams to:

  • Visually search fully-decoded messages quickly
  • Receive alerts of software and / or behavioural change by counterparties
  • Run on-the-spot certifications based on activity in your existing environments (including production) without additional emulators or scripting

Central is designed to handle all versions of the FIX protocol as well as proprietary ASCII and binary protocols, and is asset-class neutral.

For additional information or to arrange a personal demonstration, please contact happytohelp@fixspec.com.