Support Analyst for Client Connectivity/Electronic Trading Technology

Imported from previous forum

Fortune 15 Investment Bank in midtown seeks FIX connectivity support specialist

Play a leading role in supporting trading, risk and middle office real time products as well as deploying client connectivity requests that facilitate Electronic and Program trading. This includes:
· Monitoring real time processes. Recover when necessary.
· Problem research and resolution. Be responsible for tracking bugs and stability issues that affect the production environment and drive changes to mitigate these
· Document procedures, best practices and troubleshooting FAQs.
· Provide documentation to be used by colleagues and traders.
· Certify 3rd party applications to ensure compliance to FIX standards.
· Design and implement methods for continually improving the support method.
· Provide direct communication to both internal and external clients when managing expectations for product delivery.
· Provide direct communication with the users of this technology (traders and external clients) for problem resolution.
· Provide direct communication to the developers, network and telecom team, and the exchange for problem resolution

Education and Experience Required:
· BS in Engineering/Physical Sciences/Computer Science
· Support Analyst Experience at a Wall Street firm or in a related field.
· Detailed knowledge of order flow into and out of equity and equity derivatives systems.
· Recent hands-on experience in support of a real-time trading environment.
· Experience with Solaris/Linux operating systems.
· Experience support applications that use high-performance messaging/middleware (TIBCO RV, Custom).
· Knowledge of FIX protocol. CMS protocol is a plus for some positions
· Good understanding of equities/electronic trading business.
· Experience with Perl, K-Shell, PHP, and FIX protocol a plus.
· Strong analytical, verbal and written communication skills.

For Consideration, please contact:

David Suter
Director of Technology Placements
Evantage, LLC
212-268-3933 work
646-772-4982 cell
212-504-2629 fax
ds@evantagecorp.com